I wish to exchange an item.

You have 15 days from the receipt of your parcel to send it back and ask for an exchange.

For an exchange, just send the items to be exchanged, wrapped in their original packaging (or other suitable packaging), to the following address:

 

 

 

ART ET PUB

ZI DE CALDANICCIA
20167 SARROLA CARCOPINO
FRANCE

 

 

  

PLEASE NOTE!!!

Any products returned damaged cannot be exchanged.
The cost of returning the product and sending out a replacement are to be borne by the customer and cannot be refunded.

 

 

 

 Once we have received your parcel, we will contact you by email to confirm the exchange.

If the value of your new products is lower than the amount of your return, we will issue you with a credit note by e-mail, in the form of code to be used within 3 months.

If the value of your new items is higher than those returned,

for us to send you a secure payment link to pay the difference + P&P once we have received your items for exchange.

 

 

Exchange form (to be printed, filled out and placed in your parcel)